Mahmoud Mustafa Mohammad

Senior Operations Supervisor

Dubai, UAEhttps://linkedin.com/in/mahmoud-m-salem-538b6a121

Profile summary

Warehouse & Inventory Management Professional with 6+ years of experience in logistics, 3PL, and e-commerce operations. Proven track record in optimizing warehouse processes, improving inventory accuracy, and leading cross- functional teams. Skilled in workforce management, WMS, inventory control, and continuous improvement using Lean Six Sigma methodologies. Strong focus on cost reduction, operational efficiency, and customer satisfaction.

Career highlights

Improved Operational Efficiency: Enhanced operational efficiency by 21% at Aramex through 5S methodology training and process optimization.

Reduced Stock Discrepancies: Reduced stock discrepancies by 18% at Aramex through effective inventory control processes.

Key skills

Skills
Critical Thinking & Problem SolvingGoogle Workspace ToolsMicrosoft Office ToolsProject ManagementWorkforce Management (WFM)Warehouse Management System (WMS)Continuous ImprovementQuality Management & 5S StandardsData Analysis & VisualizationAutomation & RoboticsSupply Chain OptimizationLean Six SigmaChange Management

Professional experience

Senior Operations SupervisorSep 2025 - Present
Aramex | Dubai - United Arab Emirates
Operations SupervisorNov 2023 - Sep 2025
Aramex | Dubai, UAE

•Managed end-to-end warehouse and inventory operations for a major B2C e-commerce project. •Reduced stock discrepancies by 18% through effective inventory control processes. •Developed and implemented SOPs, enhancing customer satisfaction scores by 15%. •Led a team of 60+, handling WFM, labor planning, and resource allocation. •Improved operational efficiency by 21% via 5S methodology training and process optimization. •Maintained high KPI achievement levels consistently through performance monitoring.

  • Managed end-to-end warehouse and inventory operations for a major B2C e-commerce project.
  • Reduced stock discrepancies by 18% through effective inventory control processes.
  • Developed and implemented SOPs, enhancing customer satisfaction scores by 15%.
  • Led a team of 60+, handling WFM, labor planning, and resource allocation.
  • Improved operational efficiency by 21% via 5S methodology training and process optimization.
  • Maintained high KPI achievement levels consistently through performance monitoring.
Logistics SupervisorSep 2021 - Nov 2023
Aramex | Egypt

•Oversaw 3PL warehouse operations, optimizing processes to increase throughput by 20%. •Maintained 5S safety and area organization standards across all projects. •Reduced operational downtime by 16% through effective labor planning and resource management. •Achieved 100% delivery deadlines via precise WFM and master scheduling. •Enhanced distribution efficiency by 18% through improved transportation management.

  • Oversaw 3PL warehouse operations, optimizing processes to increase throughput by 20%.
  • Maintained 5S safety and area organization standards across all projects.
  • Reduced operational downtime by 16% through effective labor planning and resource management.
  • Achieved 100% delivery deadlines via precise WFM and master scheduling.
  • Enhanced distribution efficiency by 18% through improved transportation management.
Co-founder & Operations ManagerNov 2019 - Sep 2021
ConyWorld

•Managed warehouse inventory, optimizing stock levels and reducing stockouts. •Implemented cost reduction initiatives, decreasing operating expenses by 12%. •Reduced labor costs by 10% through productivity planning. •Ensured regulatory compliance in health, safety, and environmental standards. •Delivered projects on time and within budget, driving continuous process improvements.

  • Managed warehouse inventory, optimizing stock levels and reducing stockouts.
  • Implemented cost reduction initiatives, decreasing operating expenses by 12%.
  • Reduced labor costs by 10% through productivity planning.
  • Ensured regulatory compliance in health, safety, and environmental standards.
  • Delivered projects on time and within budget, driving continuous process improvements.
HVAC Project EngineerNov 2018 - Sep 2019
International Co. for Mechanical Contracting

•Monitored subcontractor progress, achieving a 98% on-time delivery rate. •Reduced material wastage by 10% through effective quantity surveying. •Ensured quality control and safety compliance from installation to project handover.

  • Monitored subcontractor progress, achieving a 98% on-time delivery rate.
  • Reduced material wastage by 10% through effective quantity surveying.
  • Ensured quality control and safety compliance from installation to project handover.
Quality Control Engineer (Internship)Oct 2015 - Dec 2015
Electrolux

•Reduced raw material rejection rates by 13% through detailed inspections. •Improved product quality by 12% through CAPA reporting and corrective actions.

  • Reduced raw material rejection rates by 13% through detailed inspections.
  • Improved product quality by 12% through CAPA reporting and corrective actions.

Education

Bachelor's Degree, Mechanical EngineeringJan 2016 - Jan 2016
German University in Cairo
High School or equivalentJan 2007 - Jan 2007
Thamer International School